I started as a Jr. Web Designer in 2012. Over the next fourteen years I moved through frontend development, UX design, team leadership, business analysis, and product ownership — across FinTech platforms, SaaS products, healthcare systems, and enterprise tools. Different domains, different teams, the same underlying pull: toward the decisions upstream of design.
At Tridhya Tech that pattern became explicit. I joined as Lead UX Designer and left as Associate Project Manager — with a CSPO earned along the way. Three years of watching product decisions get made well and badly from close range. The title changed. The underlying problem I kept trying to solve did not.
I completed the IBM AI Product Manager Professional Certificate and am completing HelloPM Cohort 49 — ending April 2026. The focus: AI products where the gap between what ships and what users actually trust is still a product thinking problem. That's the problem I've been building toward.